Shipping policy

Shipping Policy – Trust Bazar

Last Updated: June 2026

At Trust Bazar, we are dedicated to providing a smooth and reliable shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered across Pakistan.

🚚 Nationwide Delivery

Trust Bazar delivers products to customers all across Pakistan through reliable courier partners.

Delivery availability may vary for certain remote areas.

📦 Order Processing

  • Orders are typically processed within 24 to 48 business hours after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Processing times may be slightly longer during sales, promotions, or high-order periods.

⏳ Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 Business Days
  • Other Cities & Remote Areas: 3–7 Business Days

Actual delivery times may vary depending on courier operations and location.

💰 Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before order completion.
  • Free shipping promotions may be offered on selected products or campaigns.

☎️ Order Verification

For security and quality assurance, our team may contact customers via phone call, SMS, or WhatsApp to verify order details before dispatch.

Orders that cannot be verified may be delayed or canceled.

📍 Order Tracking

Once your order has been shipped, a tracking number may be provided through SMS, WhatsApp, or email.

Customers can use the tracking information to monitor the delivery status of their orders.

🚫 Delivery Exceptions

Delivery may be delayed or unsuccessful due to:

  • Incorrect shipping address
  • Invalid or unreachable phone number
  • Customer unavailable during delivery attempts
  • Courier service limitations in certain areas

In such situations, our support team may contact you for assistance.

📦 Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery.

Please provide:

  • Order Number
  • Photos of the received item
  • Brief explanation of the issue

Our team will review the matter and provide an appropriate solution.

⚠️ Delivery Delays

While we strive to deliver orders on time, Trust Bazar cannot guarantee delivery schedules in cases involving:

  • Severe weather conditions
  • Public holidays
  • Natural disasters
  • Courier service disruptions
  • Government restrictions or unforeseen circumstances

🔄 Order Cancellation

Orders may be canceled before shipment by contacting our customer support team.

Once an order has been dispatched, cancellation requests may not be possible.

📞 Contact Information

For any shipping-related questions or concerns, please contact us:

Trust Bazar Customer Support
📧 Email: trustbazarot@gmail.com
🌐 Website: trustbazar.store

Your Trust, Our Priority

At Trust Bazar, we work hard to ensure every order reaches you safely, quickly, and securely. Thank you for shopping with us. 💙🛍️